3 Rules that Debt Collection Agencies Must Follow

As a consumer, you have the right to verify, validate or dispute any debt you are told about, within a given time frame. Within five days of initially contacting you, a debt collection agency must adhere to the following three rules:

1. They must send you a written notice containing the amount of the debt, the name of the credit, a statement informing you of your right to dispute it within 30 days, and a statement indicating that if you contest any portion of the debt, the debt collector will obtain verification of the debt and mail it to you

2. The debt collection agency must also supply you with the name and address of the original creditor if different from the current creditor (if you ask for this info in writing).

3. They must also cease collection attempts during the “verification of debt” period, if you dispute the debt or ask for the name and address of the original creditor.



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